TUMI Holiday Sales Associate – Part Time
Your Role at TUMI
As port of our Retail Team, the Holiday Sales Associate is responsible for creating an exceptional client experience that accurately reflects the ethos of the TUMI brand. The Holiday Sales Associate supports the team in driving sales through outstanding service while building meaningful relationships with our clients.
The ideal candidate is passionate about client service and has an interest in the luxury, travel, fashion and lifestyle markets.
Key Responsibilities
- Deliver a consistently exceptional and personalized client experience.
- Meet and exceed individual and store sales goals and KPI expectations.
- Develop strong knowledge of TUMI products, features and brand heritage to confidently assist clients.
- Engage clients, identify their needs and recommend appropriate products and solutions.
- Support client data capture and relationship-building initiatives.
- Accurately and efficiently process sales transactions.
- Maintain TUMI’s visual merchandizing standards.
- Assist with replenishment, organization and general store operations.
- Work collaboratively with management and fellow associates to support store goals.
- Follow all TUMI policies, procedures and operation standards.
Qualifications
- Strong communication and interpersonal skills.
- Passion for delivering outstanding client service.
- Sales or retail experience preferred, particularly within luxury retail.
- Collaborative, positive and open to coaching feedback.
- Ability to stand and move throughout the store and lift/push boxes weighing up to 30 pounds.
- Flexible availability to work mornings, evenings, weekends and holidays as business needs require.