Sales Supervisor/Key Holder
Robert Graham | King Of Prussia PA | Onsite | Part-Time (15–25 hrs/week)
Robert Graham is looking for a motivated and fashion-forward Sales Supervisor/Key Holder to join our team. You’ll play a dual role on the selling floor — driving sales performance and stepping up as a leader when management isn’t present. This isn’t a background role. You’re expected to sell, coach, and lead by example every shift.
What you’ll do
Sales- Meet and exceed individual and team sales goals; keep the team motivated to do the same- Coach associates on sales techniques and elevate their product knowledge on an ongoing basis- Know the merchandise inside and out — and make sure your team does too- Play an active role on the selling floor, not just a supervisory one- Work with the Store Manager to identify marketing opportunities and develop local events and incentives to grow the customer base
Customer Service- Hold the team to the highest standard of customer service — World Class, every interaction- Ensure associates maintain consistent client communication using client books and our customer database- Step in quickly and effectively to resolve customer complaints, returns, and issues with defective merchandise- Empower associates to make good calls in the customer’s interest, in line with company philosophy- Bring a genuine enthusiasm for fashion and product to every customer conversation
Key Holder Responsibilities- Open and close the store; hold and manage store keys- Support management with supervising scheduled staff- Ensure the store runs smoothly during your shift
About you- Strong sales skills with a demonstrated ability to hit goals- Excellent communicator — with customers, associates, and management- Passionate about fashion and knowledgeable about trends and product- Comfortable working open, mid, evening, weekend, and holiday shifts- Reliable, punctual, and ready to step into a leadership role when needed
This is a commission-eligible position. Associates also receive a generous employee discount at Robert Graham.